MARY FRENCH, R.N., B.S., C.A.C.
555 Carol Drive Brentwood, NY 11717 (631) 555-5555 nadmin@health.com
Accomplished Career Path THE ISLAND SHORE HEALTH SYSTEM, Great Neck, NY
1990 − Present
SENIOR NURSE ADMINISTRATOR
The Island Shore Medical Center at Bethpage
DIRECTOR, QUALITY MANAGEMENT
The Island Shore Health System
ASSISTANT DIRECTOR, QUALITY MANAGEMENT
The Island Shore Medical Center at Syosset
DIRECTOR, REGULATORY AFFAIRS DIRECTOR, RISK MANAGEMENT DIRECTOR, MEDICAL STAFF CREDENTIALING
Quality Management / Performance Improvement
5/97 − Present (On call)
2/96 − 5/97 10/90 − 2/96
(On call)
• Directly responsible for hospital-wide quality management and performance improvement encompassing
– – –
Utilization Review Risk / Quality Management Performance Improvement
– – –
Social Services and Physical Therapy Departments Regulatory Agencies Medical Staff Credentialing
• Ensure staffs focus on individual, departmental, and hospital-wide initiatives, as well as team concepts. • Guide the process of root cause analysis to identify, track, and resolve adverse events encompassing the
development, implementation, and monitoring of corrective action plans. • Prepare and process monthly statistical reports and analysis of hospital-wide operations.
Program Development and Implementation
• Direct the planning, development, implementation, and monitoring of case management (Care Guide). • Guide the development, implementation, and monitoring of healthcare practices to assess, identify, maintain, and
improve the community standard of care. • Initiate the development and analysis of hospital-wide studies to track and monitor specific patterns and trends.
Regulatory Affairs
• Coordinate and direct the multidisciplinary education and compliance of the New York State Department of Health Codes and the Joint Commission standards.
• Maintain staff development, program objectives, and risk management oversight. • Develop programs designed to reduce liability and increase staff awareness, education, and reporting activities.
• Develop and initiate the implementation of system-wide medical staff credentialing, allowing for a concise and expeditious application process.
• Ensure full compliance with New York State and Joint Commission regulatory requirements.
Presentations
– The Island Shore Health System, Medical Staff Credentialing Presentation, 2004 – The Island Shore Health System, Medical Staff Credentialing Presentation, 2004 – The Island Shore Health System, Quality Management Presentation, 2003 – The Island Shore Health System, Medical Staff Credentialing Presentation, 2002 – The Island Shore Health System, Department of Quality Management Presentation, 2002
Earlier Chronology Nurse II, Alcoholism Recovery Center, Brentwood, NY
Inventory Manager, The Pharmaceutical Company, Hauppauge, NY Staff Registered Nurse, Sachem Hospital, Sachem, NY Staff Registered Nurse, St. Jude Medical Center, Roosevelt, NY
Education & Training Certificate of Completion, JCAHO, 2004
CONSULTANT’S CLINICAL CENTER, Brentwood, NY
Bachelor of Science in Health Administration, 1997
SAINT JOHN’S COLLEGE, Patchogue, NY
Alcoholism Counseling, 1989
INSTITUTE of ALCOHOLISM STUDIES, SOUTH OAKS HOSPITAL, Amityville, NY
Associate of Applied Science in Nursing, 1974
NASSAU COMMUNITY COLLEGE, Garden City, NY
Licenses & Certifications
New York State Certified Alcoholism Counselor #5555, 1989 New York State Licensed Registered Nurse #555555-1, 1974