ALAN MARSHALL
128 Sawdust Lane, Round Rock, TX 78664 alanmar@yahoo.com
SENIOR NETWORK MANAGER / ENGINEER
13 Years of Verifiable Experience in Enterprise IT Project Management
Certified Internet Webmaster / CompTIA Network+ and Server+ Certified
Thrive in dynamic, changing, high-pressure environments
Consummate Senior Network Manager with proven performance in multiplatform enterprise system maintenance, management, and administration. Expert project manager in “best-in-class” design, redesign, and solutions development and implementation. Extensive experience in leading diverse project teams in multiple and complex projects. Detail-driven, results-focused professional with superior analytical, multitasking, and follow-up skills. Easily interact with all levels of management, staff, and customers. Known ability to translate complex information for universal understanding.
CORE COMPETENCIES
Specification Analysis ISP/Systems Security Diagnosis & Resolution
Test Schedule & Execution Systems Implementation Process Analysis/Design Project Management Network Development User Training & Support
COMPUTER SKILLS
Platforms:
Networking:
Applications:
Hardware:
Windows 3.x-XP, NT 3.01-2000, Linux 7.3-8.0, Novell 2.01-6.0, Cisco IOS 10.2-12.0
LAN/WAN (wired/wireless), Ethernet, Fast Ethernet, Gigabit Ethernet, Token Ring,
TCP/IP, IPX/SPX, NetBEUI, NetBIOS, NTP, SMTP, POP3, HTTP/S, FTP, NNTP, SNMP,
VLAN, RIPv1, RIPv2, IGRP, EIGRP, BGP, PPP, SLIP, DDR
Exchange, SMS, IIS, Website Pro, WebTrends, Backup Exec, Legatto, ARCserve,
NTMail, Symantec & McAfee Anti-Virus, MRTG, IPTraf, WhatsUp Gold, Imail, Firewall-1, Citrix WinFrame & MetaFrame, MS Terminal Server, Sniffer Pro, Domino, HP-OpenView
Intel Desktop/Notebooks/Servers, Cisco Routers/Switches, Cisco PIX, 3Com/Bay
Switches, SonicWALL Firewall Appliances, Orinoco AP1000, SmartBridge AP,
SmartBridge Clients, Teletronics CPE, YDI EX-1 Wireless Bridge, MikroTik Routers, ImageStream Routers, Quantum DLT Drive, Miscellaneous Routers/Hubs/Switches
PROFESSIONAL EXPERIENCE
COMPUTER BUSINESS SERVICES OF TEXAS, Austin, TX 1997-Present
Senior Network Engineer
Direct Systems and Network department of 6 technicians in total oversight of enterprise network systems and
infrastructure. Design, recommend, implement, and maintain equipment upgrades/modifications and network architectures. Ensure network security access over LAN/WAN, WiFi, telecommunications, and voice. Manage
and collaborate with third-party vendors to complete requests for new service. Interview new hires, conduct staff performance evaluations, and provide training and guidance to junior staff.
Saved $80,000 in annual telecom charges by designing Citrix solution using VPN and wireless technology. Recovered more than $35,000 in telecom overbilling.
Oversaw acquisition of more than $3.5M in network servers and equipment.
CONTINUED…
PROFESSIONAL EXPERIENCE CONTINUED…
Designed and developed wireless network infrastructure consisting of 10 access points and 9 wireless backhauls and covering more than 780 square miles.
Installed fiber at no cost to company through proactive collaboration with telecom provider.
Achieved near-zero downtime, directing conversion to DS3 from multiple frame circuits for DSL customers. Created 24/7 network monitoring system for all ISP structures.
TEXAS GENETICS CORP., Austin, TX 1995-1997
Network Administrator
Oversaw and managed all aspects of network systems, including workstations, user account information and
rights, security and systems groups, MS Mail, and Exchange e-mail. Recommended, implemented, and
maintained network architecture. Built and maintained external and internal web presence. Designed and
supported server systems and supporting software. Ensured LAN/WAN security access, protecting against unauthorized access, modification, or destruction using Firewall-1 system.
Migrated 6 network servers from NetWare to Windows NT on time and within budget, performing project
after-hours to limit downtime.
Migrated e-mail from MS Mail to Exchange for 3 locations and 500 clients without loss of accounts or
e-mail.
Designed and implemented sales-force automation Citrix solution to accomplish real-time access to
inventory data over any dialup line.
Significantly reduced backup time and file recovery for NT and Novell server environment by redesigning
backup systems, schedules, and disaster-recovery plan.
Built and implemented enterprise-wide Internet access using Firewall-1 solution for network security.
NIT COMPUTING, INC., Austin, TX 1991-1995
PC / Network Technician
Maintained, analyzed, diagnosed, upgraded, repaired, and documented computer systems, hardware, software,
and peripherals. Supported and maintained user account information, including rights, security, and systems groups for assigned customers.
Configured and installed more than 1,000 networked PCs in university student labs.
Configured, installed, and maintained 57 network servers using Novell and Windows NT.
Researched and implemented ISP department for company offering dedicated and dialup access.
EDUCATION & TRAINING
Associates Degree in Pre-Engineering & Math, Austin Community College, Austin, TX, 1995
Electrical Engineering Course Work, Texas State University, Austin, TX, 1998
CompTIA Network+, CompTIA, Austin, TX, 2000
CompTIA Server+, CompTIA, Austin, TX, 2000
CIW (Certified Internet Webmaster), ProSoft Training, Austin, TX, 2000